Support
We are your first point of contact for selected systems
Our support refers to help and support in technical matters relating to software partners specifically managed by us (MEWS, Apaleo). Here we are your first point of contact for solving the problem or as an interface to the providers:
Problem handling
Our technical support is primarily responsible for diagnosing problems and providing solutions to technical difficulties. This can be done by telephone, e-mail or chat.
Software-Support
Help with the installation, configuration and troubleshooting of software applications. This may also include upgrades and updates.
Effective technical support plays a crucial role in ensuring that technologies run smoothly and users are assisted with technical challenges. This helps to maintain productivity, minimise downtime and increase user satisfaction. This is exactly why we are the right partner for you, we will provide you with a customised quote after an initial needs assessment.