What do you mean when you say that HOTEL IT is independent?
We have no obligation to any system provider; we work out the best solution for the customer, who decides in favour of the most convincing systems on the basis of our advice.
Which digital solutions does HOTEL IT cover?
All technology providers around the customer journey. PMS, CRM, internal & external hotel communication. We differentiate ourselves from SPA, HR, finance and F&B systems, where we know the possible interfaces but do not specialise in this area.
What sets you apart from the system providers?
We do not sell a single product and are not dependent on it.
We offer our customers a complete solution that goes far beyond a single system. We know which systems work optimally with the others and where they are limited.
Do you also set up systems yourself?
Yes, we are licensed to set up some systems ourselves. We can offer this service for the following products. MEWS, Apaleo, Like Magic (others are in training).
What is the USP compared to competitors?
We are independent experts for the specific systems with operational experience in the hotel industry. We know exactly what you need and know what is required for smooth integration in a running operation.
What are the exact prices of the services?
We evaluate the exact requirements in advance and can use these to estimate a reliable range of costs for an offer.
How quickly can a module be realised?
This depends on the scope and complexity of the project. However, after an initial meeting to evaluate the requirements, a project plan with a timeline can be drawn up together.